First Cash in Arlington, TX

Concerning the Arlington VA location on Route 50: This business has been taking advantage of a friend of mine for years. He has serious learning disabilities so he is unable to mentally comprehend how this shop continuously robs him of every cent he is able to earn and everything he owns. They encourage him to layaway items for as longs as a year simply to profit from his mental condition. Every time he goes there they encourage him to add items to his list. He currently has over 179 items in either layaway or pawn, SIX huge dot matrix printer paper lists of items the oldest of which is several years behind. I have done a detailed spreadsheet in an attempt to explain the fact that every item on his list cannot be paid off with the money he has and all they are doing is charging him to store this massive inventory. He refuses to stop believing he is getting a good deal and that this list can be redeemed on the future. They are allowing him to pawn new items to pay for existing pawn and layaway fees! He currently makes payments on over 20,000 dollars of crappy second hand items for which he has in most cases paid not only the initial cost of the item but an additional 68-87%. He has spent to date on just layaway items $8,708 dollars on $3,194 worth of used garbage and they encourage him to make payments on all this stuff which he does on the last possible day on a per item basis out of an irrational fear of losing anything in lay-away. Symptoms of his disability include hoarding worthless items of every kind and they prey on his disability with apparent impunity. Since August of 2013 they have collected $9,870.05 in pawn interest fees and he has not been able to remove anything because they bankrupted him by allowing this to go on and on without any conscience whatsoever. I calculated from these print outs that if this shop only sold marked up items they take in by 100% making double on everything, in his case they make on average 168%. His pawn and layaway fees track at a rate of $36.39 dollars EVERY DAY! Monthly they collect $1091.17 without ever giving him anything!!!! This is the worst abuse of the mentally disabled I have ever seen! To top this off much of the merchandise I have seen him bring home is damaged under functioning electronics. I ask you, the reader, would a normal person put a 5 dollar fan into layaway for 4 months? He did. This is not an accident! Stay away from this place. I am researching laws in Virginia to see if this activity can be prosecuted.

Don't go here the employees take nail pictures with your auto title in the background. Just what a some needs.

I bought a laptop there this morning. I was given a 24 hour warranty... which I won't need, as I am using it now to write this review. This machine is humming along as if it were new. BUT!, that will always be luck of the draw with a used computer. The reason I'm writing a review is the service I was given. The young lady (I wish I had gotten her name) and young man were as courteous and chipper and professional (and not the "forced" kind that they have to use just so they keep their jobs) as any I ever come across. They took the time to let me inspect several laptops and, finally, gave me a significant price break on the one I bought. You can tell when someone is actually happy to be at their job... and I believe these two are. On a side note; My father purchased a wrench there a couple of months ago and he said (in his own way) he was happy with their price and service. And, folks,... my old man ain't NEVER happy with nobody's --that's right, NOBODSY's-- price and/or service. I recommend this pawn shop.:-)

Usually we enjoyed going to this location. One woman that works there is sweet as can be. However the manager is completely and utterly ABUSIVE. I went in to discuss my items and see about paying on an item under my husbands name. Now, I know they can't give me any info on his account which is fine. But we had a layaway that we had called to make sure didn't drop 2 days ago and was told it was taken care of. I go in today and was told the layaway was forfeited. When I said "this is ridiculous...We've been having too many problems with y'all lately", the MANAGER KICKED ME OUT OF THE STORE with a very ABUSIVE ATTITUDE. I have never been so outraged in all my life. This is unacceptable and I will be calling corporate, as well as leaving negative reviews everywhere I can. Once we finish up our business with them, they won't be getting another cent from us. EVER. Which the manager seemed to think was totally OK with him. Unprofessional much???