Methodist Healthcare Fed Cu in Memphis, TN

I have had my acct with this credit union for 5 months now. My first complaint is the access 24 line is ALWAYS RINGING BUSY. I called two straight days and the line was busy. My second complaint is I cannot enroll online to focus. Which is the online banking. It asks me for my acct number social and address. so I type everything in and it constantly says my address is not valid! I finally called the credit union and told them I had been trying to call access 24 line and she proceeded to tell me they only have 6 lines so if a lot of people calling at one time then its going to ring busy, then I asked her could she tell me my acct balance over the phone and she said she cant give acct balances over the phone. She told me i can go to an atm to get my acct balance. They are very rude and attitudal and I will be closing my acct very soon. The only reason I switched from orion was because I thought it would be more convenient since I do work at Methodist but now I'm going to switch back over!