Edfinancial Services in Knoxville, TN

Bunch of lowlifes! Don't trust that if you borrow money from these people that they will treat you fairly, because they won't. They don't care about you as a student, they don't care about you as a customer, and they definitely don't care about your financial future. They got paid all of their money and just because there was some discrepancy of when the loan was payed off, there is now a delinquency on my credit report. There was never proper notification that there was a problem on my account and I'm now dealing with the problem a year later after running my annual credit report. Get ready for a dispute, Edfinancial!

Two issues. Don't count on them actually processing the form to automate your payments for a loan. I sent three separate forms to them, and I'm still having to manually pay them all the time. The second issue is their phone support. They have no where near the amount of people to answer calls in a timely manner. Be prepared to hear "we apologize for the delay" and "due to our heavy call volume" messages over 50 times each while waiting to talk to somebody. You may want to get a newspaper, watch a movie at your computer, or learn Japanese in the time it takes for someone to answer the phone.

They are like the pawn shops of loans. they prey on students in the worst kind of way. The interest is approx 39 percent. I have been paying on 6K for over 3 years..not missed a payment...and only paid approx 900 on principle. I did get a tax paper that I paid $940 in interest last year alone. BEWARE POTENTIAL LOAN SEEKERS! THEY BUY UP LOANS FROM FEDERAL GOV ALSO AND SCREW EVERYONE IN THE PROCESS