Home Federal Bank of Tennessee in Corryton, TN

Very warm and welcoming! Safe atmosphere, very professional staff. HFB has my checking and mortgage accounts! Could not be more satisfied. Love the "home town" approach!

They lost or the the temp they had training at the time, stole a $500.00 deposit I made at the end of June 2015, I spoke to the Branch Mgr., Billy Mason, regarding this transaction but since I could not locate the deposit slip, he refused to review the tapes for the entire period of time that the temp. was in training, sounding as if I had not actually made a $500 deposit and it was a "figment of my imagination". I am on disability and sold my Cub Cadet Z-turn riding lawnmower just the weekend prior to making the deposit and "it was not a figment of my imagination". I had a sizeable life insurance premium due in August 2015 that I was depending on the $500 deposit being in my checking account so that I would be able to pay the premium. As a result of not being able to pay the premium, the insurance company used the cash value of the policy to pay a portion of the premium, but I lost $25,000 in death benefits as a result as well as the cash value that had accrued, If the bank had just been reasonable and reviewed all the tapes for the period of time that the temp. had been training there, they would have seen that I had made the deposit in question and it was not a "figment of my imagination". After all I knew that it was not any of the usual Tellers that handled the transaction and describe her accurately, since he and his Assistant recognized my description of her. I rarely have reason to go into the bank since my disability check is handled through direct deposit and I even more rarely withdraw money as I have little to withdraw, if any, after I pay my bills each month. I was originally told I did not have to have the deposit slip to prove I made a deposit, but believe me do not depend on this bank to honor that statement!

Amazing local bank. Low turnover of staff means they get to know their customers. Capable of commercial banking as well