Reliant Bank in Brentwood, TN

I recently made a call to reliant bank and the teller was so sweet! She took care of my need very well and i spent little time on hold!

It is a great bank. Very generous on interest for checking accounts. ATM fees paid. Always greeted with a smile....... I gave 4 stars because their online banking has much to be desired. User interface is a bit archaic. Logging in is odd (not your typical username and password). My wife and I frequently find ourselves unable to log in. The option for password retrieval results in "Cannot Process Your Request At This Time", so we have to go to the bank to re-gain access. Also, we have several accounts and I am told that they are not able to merge into one portal. Online line banking with Reliant is a HUGE chore, when online banking is supposed to be a convenience.

I called for hours trying to reach a real person and couldnt .... It doesnt even take u to a operator so if u dont kno anyones extention ur pretty much screwed