Title Cash Title & Payday Loans in Bolivar, TN

Great customer service!

I received a letter from what I'm assuming was the corporate office which had my up coming bill total. It plainly stated I would owe $119.00 plus an additional $11.90 fee. When I go to pay my bill this afternoon I brought that specific amount ($130.90) only to be told that information was incorrect and I was now required to pay $164.00. Now $34 doesn't seem all that much in the long run but let's just leave it at I'm a very budget conscious woman. The people there were rude during the entire ordeal and refused to provide me with a corporate number so I could potentially speak to someone with a civil tongue in their head. They also refused to adequately explain where this additional fee was coming from. I was essentially forced out of the office without being allowed to make any payment, their reasoning being I couldn't make a partial payment. It would be greatly appreciated if someone could please explain to me why someone so incredibly rude and pretentious is allowed anywhere near your customers. Thanks for a horrid experience!