Poor customer service. I do not usually write reviews but I had to this time. Since when can a business taking a $17k check, not be able to verify funds? Guess you have to take your chances with a bad check? Top it off, you get an attitude when you call and no sort of help? Maybe I should pull my money from this bank as well??
Robert Austin | 2016-06-15 18:29:07
Citizens Bank management is unreasonable and unwilling to provide good customer service. I left my debit card at their ATM. I have made suggestions on how they can get it back. They are condescending and arrogant. They told me that I had to drive 95 miles to pick it up. They say that I will have to register a lost card. How can a Citizens bank card in the possession of Citizens bank be lost. Awful, ridiculous and pathetic guest service. I will be posting on Facebook also and I am removing all my money from Citizens. They don't care about their customers. They get a 1 star only because you are not allowed to rate less.
Thomas P. Sanzi | 2017-04-11 22:52:16
"Citizens Bank Is One Of The Best Bsnks In The United States In Which Accomodates All Your Banking Needs!"