Citizens Bank in Wynnewood, PA

I have been banking here for a long time. I had the WORST expreience since Kelly, the assistant manager left. I left several messages for the manager, Candice, who was never there. I had some real problems that needed attention ASAP. Maria never gave the messages to the manager, because Clarice said she never got the messages... Maria was very unprofessional, saying that I should have stopped by the branch in person....is it really THAT difficult to relay a message???.... kind of impossible to "stop by" if in the hospital, which I was... Maria's attitude is rude, unprofessional & irresponsible. I have very little faith in this particular branch...The Narberth branch staff is much nicer, accomodating & don't have an obnoxious, defensive attitude like Wynnewood... is this the same bank? Clarice USED to be nice, instead she was very defensive & unconcerned.....Maria needs lessons in customer service & satisfaction.... Go to the Narberth branch, you'll have much better experience there....

My Visit Gate 4/8/2011. I had the greatest experience at this bank branch location. I went in the branch to open a simple checking account and walked out with the whole shabang. LOL. Thank you branch manager Cla'. Please keep up the good work keeping Citizens bank with a good name. Philadelphia is the absolute worst and I have a lawsuit with your company in process due to a manager and policies and procedures. Thank you in advance and I look forward to dealing with this branch ALWAYS!!!

Citizens Bank has been my bank for years and I haven't had a bad experience with it so far (knock on wood).