PFFCU - Police and Fire Federal Credit Union in Wyncote, PA

Been a member for decades

Very good service

Awesome customer service is available with wait time less than 10 minutes.

Good customer service. Friendly employees . Wait is never that long. They have roughly 10-12 tellers and about 6-7 people working to open up accounts and stuff. Had this bank for about 2 years and so far so great!

I prefer PFFCU for many reasons related to optional banking terms/needs. Many Philly residents have warmed-up to PFFCU due to their reasonable service fees, and many options for those patrons wishing to boost their credit rating. I have enjoyed being a member of the Police and Fire Federal Credit Union since retiring from local banks that did not meet my expectations for financial security. PFFCU has the best options for families seeking ways to improve their way of life, in addition to planning for the future; whether it be securing a loan to purchase a new home, or looking into ways to invest safely and wisely. Pros: Professional and expedient customer service, even in the busiest times/peak hours – there is never a long wait to be served – to service patrons financial and banking needs. The uni-sex bathroom is a plus, especially for seniors and children who may have special needs. Reception areas for patrons banking needs are semi-private, but are set in a personal setting – to ensure customers have a certain amount of privacy while conducting their private business. The check-in kiosk is a plus for patrons to seek help on a one-to-one meeting with a financial specialist, which is a time-saver for anyone seeking in need of attention consultation. Cons: None to mention due to superior customer service.