PenFed Credit Union (formerly Valor) in Scranton, PA

Full info about PenFed Credit Union (formerly Valor) in Scranton, PA

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Address: 315 Franklin Ave, Scranton, PA 18503, USA
Phone: (844) 825-6728
Time Work Monday: 08:30-16:15
Tuesday: 08:30-16:15
Wednesday: 08:30-16:15
Thursday: 08:30-16:15
Friday: 08:30-17:00
Saturday: 09:00-12:00
Sunday: close


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About PenFed Credit Union (formerly Valor)

This page contains all information about PenFed Credit Union (formerly Valor) in Scranton, Pennsylvania (PA), including address, website, phone number and reviews

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Review PenFed Credit Union (formerly Valor)

Mike Murphy | 2016-12-02 00:16:01
This Credit Union was 5 star when Jerry Mc Allister ran the show it's 1 star at best now
Meghan Dipple | 2016-10-11 07:59:15
Been a member since I was born, my whole family banks with them. Was a fantastic credit union (TOBYHANNA Credit Union)before they became the now valor. I wouldn't recommend them unless you want a terrible banking experience. Take your banking needs elsewhere.
Joany Bonczek | 2016-11-01 17:53:17
I have never had any bad experiences with this institution. Their customer service is always efficient and friendly. My husband and I have been customers of Valor/Tobyhanna for well over 20 years. Would not think of banking anywhere else.
Ryan Armezzani | 2017-01-11 21:38:25
I've been a member at Valor Credit Union since 2008 and I rate them at one star. The reason for my review is because of my most recent experience. On November 22nd, 2016 I made a electronic money transfer from a different institution and had it deposited into my savings account at Valor credit union. One week after I initiated the electronic transfer I called Valor credit union to find out why it hasn't appeared in my account, and was told it was returned to institution it came from because of incorrect account number on my part. On January 9th 2017 I called bank of America to ask why the money was still not returned to my account. They only had record of Valor Credit Union accepting the money transfer, and nothing else. I called Valor to find out what had happened to the money, and mysteriously one hour later it appeared in my account. They held a large amount of money without notice to anyone for six weeks, and only after I called in question released it in the account they initially said was not possible.
Matt Jones | 2017-04-11 04:21:39
IF you intend on joining penfed dont since they swiched from valor its been nothing but problems IF you call to speak to the person who advises whats going with your account they are not allowed to speak to you have to talk to someone at a 855 number who has no knolege of who are or what you are talking about even if you give them account info i have been a member since i worked at tobyhanna army depot the person who handles my transactions will see me tomorrow i am closing my account II have money in 5 differant accounts Im closing all when toby & valor good place to do your banking now im advising anyone who has thoughts of joining PENFED think twice and talk to other members 4 of my friends who belonged are also leaaving

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