City Co Federal Credit Union in Pittsburgh, PA

Not worth the hassle to get a loan here. Loan officers are very un-knowledgeable about the services they offer especially in terms of their home equity loans. Also poor customer service as the CEO, Cookie, gets very defensive if you complain about her loan officers not being able to answer professional questions.

Awesome customer service. Amber is the best!!!

I couldn't give them a worse rating if I could. I switched because of all of their advertised savings and regretted it almost immediately. They say they offer all of these great rates and whatnot, but good luck getting a loan. I have a subscription to Experian and get my score frequently. When I applied, they pulled my credit score as places do, and they said it was a full 70 points lower than the score I get from Experian! I asked what they were talking about and received no substantial answer. They supposedly use Experian too. Go to a real bank. Don't piddle your funds in such a place. I went back to my old bank and was approved with no issues. "People serving people" hardly.

Excellent Service very nice people. These people will answer any of your questions you might have pertaining to banking.

The management and staff are very friendly and passionate about helping all members. When I was looking to purchase a used car, CityCo FCU had the best rates (I looked at rates at several credit unions). The staff made it easy for me to join and apply/receive my loan. Anytime I call with a question, I am helped in a friendly caring manner and quickly. I encourage all to join this credit union!