Adams & Associates, LTD. in Pittsburgh, PA

When I moved to Pittsburgh I had these folks do my taxes. They were overpriced, so I went back to TaxAct (free online) the following year. Turns out Adams & Assoc. had done my taxes INCORRECTLY and I had to file corrected tax forms. I called and explained the error, but they were not interested. In fact, the man I spoke to was rather rude. No offer to do my taxes next year free or to refund me even a portion of the $100+ I had paid even though I had to refile tax forms. Each year I get a form letter asking why I didn't have my taxes done there last year. This year's letter said I had a $30 credit to come back, but the paper money was stamped $20. Great math for an accounting shop... I asked to be removed from their mailing list long ago, but they have yet to honor my request. Save your money and don't risk the errors or the attitude.

I would not recommend this place. Had Daryl Adams the owner do our taxes. He made a big and rather obvious mistake that you would expect from an amateur not a CPA. I found the mistake myself. When I first found the mistake I called to bring it to his attention. He did not apologize just an "oopps oh well". We have made follow up phone calls to try to be sure the matter has been resolved but he has yet to return our call. It has now been several weeks.

Friendly and knowledgeable staff. Always accommodating as far as appointment times. Have used their services for years without any issues.

Horrible people! DO NOT GO HERE! Thanks to them we were audited resulting in fines and back taxes. The one and only time we went here!

Very unhappy with dealings with Adams & Associates. My son used this concern for his taxes last year and I called to make his appointment for this year. I spoke to a woman named Brenda who said they could do it for $140.00 the same as last year. When my son had his appointment they charged him $170.00. I told him I was told by Brenda that they would do it for $140.00 same as last year. I called in to discuss and the woman I spoke with was somewhat argumentative with me. Her approach was far from professional. She did agree to have Brenda call me to discuss the matter further. Brenda just called and totally denied having told me she had said they would do it for $140.00. I would have felt better had she said I made a mistake but she flat our denied that we had the conversation on price. I will dispute the $30.00 difference with this outfit and rest assured my son will be going elsewhere next year. A mistake is one thing, a lie is another. These people are not operating in an ethical manner.