Univest Bank and Trust Co. - Line Lexington in Line Lexington, PA

The Best bank. The staff is beyond helpful with anything you need & they're happy to make sure you're taken care of. Not only this location, but all locations. I'll put the same thing at other locations I've been (unless otherwise

My first time going in this specific Univest, I dont have an Univest account but I come to this bank to cash my work checks. So today I went in; I lost my "U.S IDs", waiting for a new one to arrive , so I been using my passport (Not a U.S passport) as a form of ID, so one of the ladys tells the girl who is helping me that my check cant be cash because is not an U.S passport nor I dont have a U.S valid picture ID... So according to them they cant cash it because its not a Valid U.S so I explained to the ladys that Ive done it before (2 times) at other Univest Banks, and since when is this a rule or policy, the lady gives me a hard time and calls my boss who signed the check to make sure everything was okay and asked him to described me. I honestly didnt like the service I felt like they were discriminating, like i was racially profiled and they were just so rude about it, the lady even told me to go cash my check at the one where I usually go to. So if you DO NOT HAVE A VALID US PICTURE ID dont go to this specific Univest, they wont cash it. According to them its not a Valid ID. So my foreign passport did not work here to cash a check or open an account.

Live right around the corner, the ATM has been out of order more times than I can count. Surcharge at all other ATM's which I've been forced to go to. Unviest needs to have more flexible hours as well. However, the staff is always nice and pleasant.

Probably one of the worst banks I've used. I had an issue with my account. I remember when making the account that I opted out of somethings and now that came to bite me in the rear. I go to the bank to try and fix my problem and find out that I'm screwed no matter what I do. The thing I opted out of to protect me didn't help and the bank basically told me I was screwed. I will be closing my accounts with this bank and will tell everyone to stay away. This is the second time I had a problem with this bank and I will never go back.