TD Bank in Frazer, PA

Full info about TD Bank in Frazer, PA

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TD Bank
Address: 101 Lancaster Ave, Frazer, PA 19355, USA
Phone: (610) 640-2197
Site:https://www.tdbank.com/net/absearch/LocationDetails.aspx?branchID=40175
Time Work Monday: 08:30-17:00
Tuesday: 08:30-17:00
Wednesday: 08:30-17:00
Thursday: 08:30-17:00
Friday: 08:30-19:00
Saturday: 09:00-13:00
Sunday: close


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This page contains all information about TD Bank in Frazer, Pennsylvania (PA), including address, website, phone number and reviews

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Review TD Bank

Cory Anne Daoust | 2017-02-21 22:46:21
Would be one star, but the location is clean and nice and the tellers seemed all right. Had an awful experience at the customer service desks. I feel compelled to share because this is the first and only time I have had a negative experience with TD Bank since opening my account in January 2010. My fiancée and I went in to get her a new debit card for our joint checking account since her current one had stopped working. We waited for a disproportionately long time before the rep came out to greet us. His name was Edward and I immediately noticed that he had a vacant stare that seemed to be his only facial expression. He barely spoke at all. We sat down at the desk and he grunted a request for both of our licenses and debit cards. We explained what we needed and he said nothing and proceeded to spend almost twenty minutes vacantly staring at the computer and occasionally clicking or poking slowly at the keyboard, all the while saying absolutely nothing. Growing impatient I asked if there was a problem and he said that he couldn't find the account number. I asked if he wanted me to tell him what it was since I know it off the top of my head and he didn't answer. A few minutes later he claimed that my fiancée's debit card was active and we asked him to change the PIN number. At a turtle's pace he continued to wordlessly poke at his computer until finally she was able to use the PIN pad to input a new number. He then claimed that he could offer us financial advice, which we promptly turned down. We went to test the card on the ATM, and wouldn't you know it? It didn't work with either her new or old PIN number. Big shock. Rather than sit there any longer, we went to a different branch and within ten minutes we walked out with a new and fully functional debit card. Never going back to this branch. If you need anything more than a deposit or withdrawal I'd recommend going to another location.

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