Citizens Bank in Ardmore, PA

I have been a member of this bank for over 2 years and it's time for me to move on. Over the past few months I have had some security issues with my account and every time I try to get them resolved they try to add additional services to my account. I am always feeling pressured to sign up for these additional services and just want my initial problem solved. Its like they are trained to get you in there so they can gain more of your business. When I first signed on it was because they told me it was easy and with no hidden fees. What happened? This bank needs to get in touch with what their loyal customers want and they are just not getting it. I hope things get better at this branch but for now I am moving on.