NBT Bank in Archbald, PA

They treat me like I don't matter to them. Insignificant and I pay enough to get treated with respect.

poor. doing business with this branch since it was Pioneer American bank, and the original Carbondale Bank. manager treated us like we were criminals knowing we are stock holders as well. change isn't always a good thing when the little guy that invested his hard earned money that helped establish the institution gets treated like a stranger. sad to say now a customer at a rival bank that treats us like family. guess we're not wealthy nor important enough for NBT. you forgot where you came from and the people who got you started. shameful.