Umpqua Bank in Corvallis, OR

online system not user-friendly imho. various other items, mostly related to that. personnel always courteous..

The tellers are more professional and know how to do slightly advanced transactions, so much better than tellers at other area banks.

The people are usually friendly, but every transaction takes much longer than you would expect and the bank does not offer very common services that are standard at other banks. I found myself in a situation where in order to do a bank to bank transfer between two of my own bank accounts, I would have had to pay a $30 fee. Also, using their online banking system has been a constant headache. I have trouble every time, yet none with my other bank's online system. I'd try another bank in town.

i will never change banks ,I love Umpqua!

Greg Norlander and his team are simply the best. They shoot you straight and do what they say. Don't mess around with your loan and do it right the first time with these guys.