IBC Bank in Purcell, OK

This bank is the worst possible place to keep your money. It is not that the employees are bad, the bank policies SUCK!!!! They charge you for everything. They charge you $10.00 for a bank card, so you can spend YOUR money that you choose to keep in their bank. They charge you if you want to know your balance, if you use an ATM that is not attached to their building. They make frequent errors and their employees are not trained to be consistent. In their deposit process, one employee may credit a paycheck without a hold, while the next puts a freeze on your account until the payroll check clears. They often deny debits, due to their way of calculating balance, even when there is plenty of funds available. Then they gladly charge you $35.00, in addition to any fees that the other business charges you. When an error is pointed out, you are referred to the corp office in Texas, because the people are not trained in how to take care of it. You will very often spend an hour on hold, then get "accidently" disconnected. When you do talk to someone, they are very unsympathetic, even when the error is clearly theirs. They refuse to refund their bogus charges or they will tell you that they have to look into the matter, which means you are getting screwed. There is much, much more. THIS IS THE WORST BANK IN THE COUNTRY!! I even told the branch manager that the federal regulators will shut this bank down the minute they look at your handling of business. She just laughed at me and told me to leave. She refused to close my account and give me my money. My complaints went unanswered. Basically they screwed me and I could do nothing about it. Now I am listed with Check Systems (because of another error by this bank) and cannot even get a checking account at another bank, thanks to IBC Bank. Please don't even consider this place.