True Sky Credit Union - Edmond in Edmond, OK

I would prefer to do business with this establishment than the crooks at MidFirst and Chase.

Rude people Demand I remove my hat upon entrance Ridiculous policy, unfortunately more training needed

First time in our new location in North Edmond, waited 20+minutes in the line to pull out money only to be greeted my someone that didn't apologize for the wait nor asked my how I was today. THEN after 5 or so minutes he began to count back my money a lady on the office to the left came by me with "YOU NEED TO TAKE OFF UR HAT" I said "excuse me" she said "YOU NEED TO TAKE YOUR HAT OFF" I said to her "let's start with "Hello mama welcome to TrueSky I apologize for you wait as well as any inconvenience this might cause you, however due to our banking policies we will need you to not wear a hat for security reasons I will need to you please remember this on your next visit" she replied "YOU MUST TAKE OFF YOUR HAT, ITS OUR RULES" I said "I don't take my hat off, nor did I need to do so at the bank I just left. And for this reason I would like to close this account and take my money somewhere else". She then walked away from me. So today my husband is inside closing this account cause I can't bare to she her rude face. NO I will not recommend or send family/friends here, NO I won't give another chance, NO I will not chance my mind. I will tell u that customer service is priority in any business, I wouldn't never talk to anyone like that who walked into my business doors.....