Fifth Third Bank in Westerville, OH

I have been using 5/3 bank for over 10 years and this is the first time I ever feel so dissatisfied with the service. Most of the brand I went, I always left with a smile, but at this particular location, I am walking out feeling like I would not wanted to walk in there ever again.

The customer service is good and professional.

I am not a fifth third customer because these people are crooks. However I get lots of fifth third checks cashed at fifth third I went to this location specifically because it is open more than normal banks. The lady who cashed my check read every single number out loud as she typed it in including my boss is account number. When I asked how much the fees would be for cashing the check she told me 2%. Upon giving me my money she said the fee was $8 which was way more than 2%. She then disclosed after processing it that the fee was $4 or 2% whichever is higher. What a crock! I then asked for a receipt for my transaction and they said they don't give them to non customers. This bank is a joke.