Absolutely horrible. Payments coming out of my bank account and never got credit for. Kept charging late fees and blaming me for their mistakes. I'm currently 2 payments ahead based off of their website and they say I'm behind 2 payments. Calls me multiple times a day and can't even get my last name right from Morgan to Hogan. Grandmother made attempt to make a payment for me and the supervisor screamed at her and hung up. Never doing business with them again. Avoid them at all costs.
Jessica McQueen | 2017-04-03 20:00:34
They are horrible!!! Never again will I use them just horrible! One day they say one thing the next day it's something different just horrible
michele ruddle | 2016-09-27 23:36:04
So far.I haven't had any problems except I'm supposed to make payments every two weeks; no problem EXCEPT the months there's an extra weeks..I have to end up paying more? This was never told to me when I was in desperate; need for the car! If my payments are to be one amount? It should be!!! OR I should be able to pay once a month! I do love my car! & Thank them for trusting to give me a car loan; I will refinance in a year @100% on time payments!
B | 2017-04-17 21:26:47
I can not believe this company is still in business, they are the worst; customer service is lousy, they have bunch of rude people that work here. You get conflicting information every time you call.
Steve khoury | 2017-03-12 05:46:24
Great people, Ben has always gone out his way to make sure I get the VIP treatment. Thank you Tracir financial and keep up the great customer service!!