Smarter Mortgages in Powell, OH

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Smarter Mortgages
Address: 9482 Wedgewood Blvd, Powell, OH 43065, USA
Phone: (866) 900-5455
Site:http://www.smartermortgages.com/
Time Work Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: close
Sunday: close


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This page contains all information about Smarter Mortgages in Powell, Ohio (OH), including address, website, phone number and reviews

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Review Smarter Mortgages

Ned Perotti | 2015-05-08 20:49:49
Applied for a 15 year refinance, paid for appraisal. Have excellent credit, and was strung along by Jessie Pachen and underwriters at Smarter Mortgages for 2 months after seemingly endless requests for additional documents before being told at the 11th hour that they needed to up the rates considerably. It was the last straw after a series of bad news on our loan application that trickled in over a long time period. We decided to go elsewhere for refinance. If you value your time, and expect to be dealt with in a professional manner, save yourself a lot of aggravation - look elsewhere if you need to refinance! We are very dissastisfied with Smarter Mortgages. Wasted 2 months going back and forth.
SHERRY GROVES | 2016-01-10 03:08:53
It was the worst refinance I have ever done. The Info is endless that they keep requesting. And you end up being handed over to so many different people. I have very good credit also. It was a huge headache and I will never use them again.
Elizabeth Hall | 2016-07-06 18:18:45
If you use Smarter Mortgage, do NOT be in a hurry, I repeat, DO NOT BE IN A HURRY. No matter what closing date they quote you, it's meaningless. While they asked for surprisingly little documentation, they missed our 56 day rate lock by almost 30 days despite getting everything they asked for back within 24 hours. They did pick up the fees to extend the lock but it was very frustrating. I should have expected it when they didn't even schedule the appraisal until more than 3 weeks after we applied for the refi. They said they were just extremely busy. There was very little communication from them and I don't know why they even pay for phones because they certainly don't answer them or return messages. One of our client managers hadn't even set up her voicemail! You might get a return email but it may or may not answer to the question you emailed them earlier. These guys are very frustrating, hard to communicate with and slow and you get passed around from person to person a lot and you feel helpless. But in the end I got a cash out refi at 3/8 point lower than the lowest quote from anyone else, including local banks and they came to my house to close. SWEET! Would I use them again? Yes, at the right rate, but only if I don't have a deadline.
Elizabeth Pardi | 2016-07-16 23:02:49
My husband and I recently refinanced our home and really enjoyed working with this company. They were very patient and informative, which was great since we're relatively new home owners and aren't very familiar with the refinance process. We could tell they were determined to help us do what was best for our home and future.
Dale Van Leeuwen | 2016-12-29 09:53:54
Unless you are doing something 100% out of the box, this is not the company to select. I was looking for a loan on a larger piece of property, informed them (Debbie Foley, one of the VP's of the organization) of this right up front and sent them the purchase contract. They took my deposit, had me waist a week (and of course rates went up) only to have underwriting come back and say they could not provide a loan on the type of property. Will cost me thousands of dollars over the term of my loan, because they don't know the product they are selling or what they can and cannot do. I was informed that I would see my full deposit back, and ultimately they reduced the refund with fees that provided me nothing. Avoid

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