Miami University and Community Federal Credit Union in Oxford, OH

MUCCU is great to their members but this location isn't a branch anymore just a drive through

They're great, very willing to work with you and always friendly and the online services while dated in appearance are fast and easy to use

I lost some critical information in a public place that put our accounts in jeopardy. When I explained the situation to the teller, she listened carefully and called in her supervisor. In turn, her supervisor introduced me to a Senior Representative who made our case top priority. She told me that they would do everything to mitigate the loss of our money. She had my wife drive over from our home with critical information we needed. The happy result is that because of the quick action and great service of the Miami University and Community Federal Credit Union, we did not lose any money and we were back to normal on that same day.

Great staff. They quickly provided me with a credit card and a car loan. Very high rates though (ended up not using the car loan)

I called to get help with a pre approval home loan and no one ever called me back. This is not the first time this has happened. Another time I called about a car loan and no one ever responded. I have a few accounts at the Credit Union but am prolly going to close them. If you don't care enough to call customers back then you most likely don't want or need their business.