Wells Fargo Home Mortgage in North Olmsted, OH

I wish this company would sell off my mortgage. This has been the worst experience I've ever had. Underwriters and loan specialist lost email after email with important information regarding the mortgage. I requested we meet in person multiply times and I was told that wasn't necessary, which was quite upsetting given the fact they had lost paperwork repeatedly. They also never included my third parcel of land which naturally I was billed for by the county for at the end of the year. Wells Fargo would not help solve this issue either. Now I'm stuck making my mortgage payment and an addition tax payment to the county. VERY disappointed- I would never use or recommend to anyone.