Citizens Bank in Maumee, OH

I went to talk to customer service. The customer service person was on the phone. I made sure that she noticed me waiting for her. Then she hung up and called another person. Then she did made another phone call then another one. She called 5 people and most of those were personal. I wited there for 45 minutes and she was still on the phone. It consumed my lunch hour without even me asking the simple question that I had. She totally ignored me. I will never go to that branch again.

I arrived at the bank 10 to 15 minutes before closing time and they had already locked the doors! It wasn't a holiday, they were still in the bank in fact there were still costumers in the bank! I am dfinately switching banks and soon. I suggest you do the same!