CheckSmart in Lancaster, OH

I will never do business with this company again as they don't understand that circumstances happen to people all the time, especially 11 years ago. I was running short on my pay and needed just a couple hundred to get me by....I filled out the application and it said 'DENIED" because I had an outstanding debt with them over 11 years ago. I explained to the manager that this was 11 years ago when I lost my job and I had to file bankruptcy, which included them. So their system was not accurate updated from 11 years and my discharge. I then had to call the corporate office and speak with collections. Surprise...they showed that my debt was dissolved with them and had all my bankruptcy information already. So again, system was flawed because it denied me for showing an outstanding debt which did not exist. Then I had to call the store manager back and tell her this so she could call the corporate office and get confirmation that there was no debt. Then I get a call from the manager of the store after that was cleared up and she is now giving me a different story as to why I was denied and I quote "I spoke with my district manager and anyone in a LIFETIME that has ever filed us in their bankruptcy will be denied"! I asked the store manager, where is that posted anywhere? Where is the literature on that in the application process? In a LIFETIME???? Really? Things happen, especially in today's economy, but this was 11 years ago....wow. I'm honestly glad I was denied as I do not want them to get any of my business and wanted to share with all of you so you can take a second look at them as well before doing business. Thanks,