Chase Bank in Hudson, OH

Awesome branch of Chase. The staff is super friendly and knowledgeable. Just a really pleasant banking experience.

Awesome branch. Adrienne Rouan is my go-to person. She is knowledgeable, friendly, and efficient!

Went to open a bank account for my kiddos, armed w/SS# and DOB for each. After waiting 20 minutes for a personal banker, she told me that I had to bring them in with me, and suggested I make an appointment first. I have to bring in my minor children to open a trust account for them? But you can't fight company policy. So after school got out I made an appointment and went back with my two reluctant kids, who would have much rather been playing with their friends. We sat down, and the first thing Adrian said was, "I need to see two forms of identification for each of your children." They're minors. They don't have ID. Nonetheless, Chase requires two forms of ID (original birth certificate, SS card, passport). They could have told me that when I called to make the appointment!! I left, frustrated, and walked across the parking lot to Key Bank. All that THEY require is that I have their SS# and DOB. Hooray! A bank with common sense! I sent my kids to McDonalds while I filled out the paperwork. Because I like to keep life simple and need to be able to transfer money from my account to my kids when they earn money, we will be transferring all of our accounts to Key Bank.