Fifth Third Bank & ATM in Dublin, OH

Wow! What a terribly run business. I was just trying call them and get a person on the line so I could ask about opening 2 new accounts for my children. The automated phone system didn't work properly. When I pressed the number to speak to a live person, it kept repeating the hours. I finally pressed the number to report a lost card and was transferred to a call center where John answered. He had no interest in helping me so I asked for a supervisor, to which he responded "I need your account number or social security number." I said "no" and he transferred me to Pam, agent 985060. She was not very helpful until I asked for her name and told her I was going to post this on the internet. Then her attitude changed dramatically, although she said the branch is too busy so I'll have to call back later in the week. I suggested we conference in the branch, but she couldn't. Then she offered to call them herself for me. She did, called me back and said she couldn't get thru either so "they must be too busy." All I wanted to do was find out what I need to do so both of my kids could become customers. Glad I learned about how they operate BEFORE we opened the accounts.