Buck Chevrolet in Canal Fulton, OH

Jonny took his time to help me find the car right for me and answered all my questions. I would recommend this dealership to people with little to no credit, they were such a big help.

Horrible experience. If your credit is less than perfect, they tell you, "I won't even send this to the bank", which is pretty embarassing. Ended up going to waikem and got approved because they actually sent my application to the bank. Condescending salesman, just didn't want to actually do work. Do not go to Buck Chevrolet.

First time buying a car without my parents, and Jonny Dallas was amazing! He worked around my schedule and stayed almost three hours after close to make sure I drove a new car home that night since I had driven two hours to the dealership. He was very honest and friendly, gave me tons of options, answered all of my questions thoroughly and patiently, and never pressured me into the final purchase. He was available the next day to answer more of my questions as well. I am thankful for such a positive experience!!

I had a very confusing and disappointing experience here. Johnny Dallas initially appeared nice and knowledgeable when showing us the car. He appeared to go out of his way to make us feel comfortable and welcome. Initially we had a very positive experience and decided to buy the car we test drove. Then we started the paperwork things started to go down hill. Rather then showing us multiple options for financing he immediately came over with a payment amount. The payment initially looked right with an amount of $130/mo for a car that cost $8995 with $1000 down. But then...he's like no $130 is a bi-weekly payment. I am like $260/month? He's like yeah. I am like how does that work out the car is only $8995. He's like well we are still trying to get financing for you, but after all of the fee's it works out to be $260/month. My boyfriend and I sat there talking about it and we couldn't figure out how that all worked out. Johnny is like, I will explain all the fees to you before you sign the papers. He comes back and is like I don't think we can finish this sale today, it will have to be tomorrow cause the banks are taking to long and we are going to close. He is like but we can hold it for you with your $1000. I was like so if we change our mind tomorrow, we can get a refund. He's like no that would be non-refundable. He's like I have another guy coming to look at this tomorrow morning so if you want us to hold it we'd have to cash that $1000. We still weren't sure, but we wanted and needed this car. So out of fear of loosing it to someone else, we decided to go ahead with it. All the sudden they are like okay we can complete the sale today. So we are like okay cool. The finance lady gives me a receipt for the $1000. They still never told us who is financing us, they never discussed our options, and never discussed the length of the loan. Sitting in limbo with $1000 in savings gone..finally this guy comes over wearing casual street clothes. He doesn't introduce himself and complains about having to be called into complete the deal tonight. He's got a bunch of papers for me to sign. Rather then going over them, he just rushes though and barely gives any information. He seemed very reluctant to answer my questions, he seemed less than interested and like he was put out for having to come in. He told us the bank who was financing us but no other details. He made us sign a print out ad for the car with the sale price of $8995. They never told us the final sale price of the car, or the length of the loan. He spoke super fast and pushed those papers at me so quickly... there was a point were I felt like I didn't really know what I was signing...but this was my first time buying a car so I thought okay this must be how it is. I read through the papers the next day...We bought our $8995 car for $14900 with dealership fees. They then taxed that amount and financed it...after 72 months we will have paid $19,900 for a car that originally cost $8995. I feel like we overpaid greatly on this car! This experience started out great but progressed into confusion, regret and disappointment. This was my first time buying a car, and I feel very taken advantage of. If this dealership hopes to improve they need to be more upfront about things. Take the time to explain things. I like the car and I hope it turns out to be long lasting. What I learned from this is don't feel rushed to buy a car, even if you love it, if something doesn't sound right back out!

Amazing experience. I looked the vehicle up on their website and scheduled a visit online. Right away, Johnny Dallas called me and confirmed everything. On our way there (5 hour drive), Johnny called me and wanted to make sure we were having a good trip so far and wished us safe travels to the dealership. Once we arrived, he showed us all the Equinox's they had and the price differences. He was extremely honest and even tried selling us a cheaper model to help us financially. You don't get that very often from salesman. After a few test drives, we bought the one we wanted. Wonderful experience with absolutely no problems at all!!