Terrible experience! The manager of this bank is very rude, and lacks quality customer service. Not recommended!!
Meghann Puntel | 2016-08-30 04:05:04
Pretty nice bank. I've had good experiences with Key. The reason for four instead of five stars is I was bummed they took out the drive up ATM. Getting out of the car is a hassle to deposit checks or get out cash especially when the weather is bad or its late at night.
Neil V | 2016-07-08 22:52:49
Dave was quite helpful. Opening an account and obtaining a safe deposit box went smoothly. I would recommend this Bay Village Bank.
Kim Berry | 2017-04-14 16:45:03
The manager that has been at this branch for the last year or so is very knowledgeable, professional and goes beyond what is needed for customer service. She is amazing and does what she says she will do and follows up. Any teller you do business with at this branch are friendly, and always accommodating. A great team!!