Mohawk Auto Center in Schenectady, NY

Always good to there customers ..... Mechanical issues addressed in a timely manner .

They treat their customers nice until u get the car, they break down, they over charge u for your payments and if u need to pay on your car note they tell you a bunch of bull as to why u cant and why they will not take partial payments. They are loan sharks and over priced for old raggedy cars that they fake fix

Save yourself the turmoil. Horribly unprofessional from start to finish.

From sales Person Jose to the service department they have been extremely accommodating with me. The only reason people are giving bad reviews is because they didn't make their payments. I have bad credit and a repo they were the only people that would give me a chance so if I have to pay a high interest rate or more for a car that is no one's fault but my own! I'm grateful for them giving me a vehicle and I can't wait to pay it off and have it positively affect my credit score! Thank you Mohawk Auto Center!

This place is AWFUL. They fully exploit people in bad situations, the customer service is terrible, they constantly treat you like you're some delinquent. I'm a 22 year old girl who supports herself, I don't have a lot of money to work with.. I usually end up not making enough to fully get by. I can rarely afford to pay all my bills, let alone get groceries or other essentials. But I needed a car to get to work. I've paid weekly on my car since I bought it in May, (I have been maybe a week late a handful of times but who hasn't), and as a result they are nasty, downright mean people to have to work with. The sales department completely lied about the state of the vehicle I was purchasing, the billing department treats you like complete trash, the service department basically told me that it was my problem that I took the car somewhere else to have it serviced, (because god forbid I have someone I can trust look at it). My car has broken down a total of four times since I got it, aside from the outrageous weekly payments, I've also put in an additional $1700 into fixing mechanical issues since I got it.. I'm convinced they never fully checked it at all before selling it to me. For starters I've replaced the power steering pump in it twice, as well as the steering rack. My mechanic found transmission fluid in the steering rack, that had obviously not been checked before I got the vehicle. The remote control starter they promised me has also never worked, which is less of an issue but still an annoyance, considering that is the summary of every interaction I have with them.. Promises, failure to follow through, attitude and condescension from employees, etc etc. What's worse, is that my car is valued at $1000 - $2000 (if I'm lucky), as quoted by several dealerships and my mechanic, but they sold it to me at a loan for just under $10,000 - of which I've just gotten down under $8,000. So my loan is totally bottomed out, I can't even trade it in elsewhere in order to stop dealing with these awful people, or god forbid, have a reliable car for a change. I'm completely stuck, again, this place is AWFUL. Don't do it to yourself.