Citizens Bank Supermarket Branch in North Tonawanda, NY

RUDE, Bad management, let rude customers disrespect women, tellers do not give accurate balances that lead to overdraw charges they can then do nothing about until you hire legal representation. Support your local Federal Credit Union and people who care about you.

Tellers do not give accurate information on balances that lead to over draw charges called corporate they told me Bc it was a branch error branch would have to refund the branch refused terrible location I would not recommend this bank at all

Tellers are nothing but confused. Spoke with a "manager" that had to ask multiple tellers what to do. He was completely useless. Gerry was extremely rude and said she wanted nothing to do with anything. Very poor customer communication. I was told even though I have an account there I cannot cash a certified pay check. Thank you but I will find a bank that will cash a paycheck without the manager asking the tellers what to do and speak down a customer right in front of them. I will be in contact with corporate of this disgraceful location.