Home Sweet Home Properties in Mamaroneck, NY

Absolutely terrible. Their enormous fees are ridiculous, and the properties they showed me didn't match at all what I told them I was looking for. They tried to persuade me several times to sign leases for properties I clearly didn't like, claiming I wouldn't find anything better. Eventually I got fed up and started searching on my own, and what do you know, less than two weeks later I found a wonderful property that fit all of my wants and needs, and to top it all off, THERE WAS NO BROKER FEE. I don't care how much free hot chocolate Home Sweet Home offers you in their office waiting room, don't waste your time with them.

On Aug 16, 2016 you gave us this review: 5.0 /5 I just got an apartment through Home Sweet Home and I worked with John Russo. He made this process so easy and he was so supportive and kind. I can't say enough about this company and John. I would use them again and again and I'm going to tell all my friends.

This place is awful! They charge you $600 upfront cash payment in order to make a verbal offer on a property which they claimed you will received back if you offer gets denied. I've made an offer on a property of which two weeks I never received any feedback for almost a week. Two weeks later the broker contacted me and told me they wanted more paper work. Since i was working with other broker I told them i was no longer interest because they took to long to provide some feedback on the offer. I specifically made the broker aware of the fact that I was working with another broker and I needed to have an answer within five business if not i will need a refund so i can make an offer on other properties. She assured me that it would not be a problem. Now that I request a refund after a month has past and they have yet to find me a rental, they refuse to give me back my money. Please beware of there scam. I will never work with Home Sweet Home again!

The staff was super friendly and accomedating with our needs and limitations. Adele and John were a pleasure to work with and i would recommend them to my friends who need help finding a place quickly.

Let me say after you sign and give them upfront fee, they will have power to rent you any kind of house... They are checking your back ground one, then company checking your background two... taking $600 upfront, before showing houses, if you don't like the house they are not giving your money back, and this $600 chances their attitude to you because they have your money which you would not take it back... They are making you sign a small paper that makes you cannot get any other their apt which they did not show to you and they have in their list, with out fee if you find those houses out of their advise... I worked with 2 agent because first person's (John the Italian was explained everything, opened each door with me checked everything with me, told everything about owner(it was constructor company, told me anything about walls, he showed me two apt but i had to find less bedroom apt) deal did not worked with me then Worked with Anthony, he showed me apt did not tell me anything about to ask, did not tell me how big it is; just said me it is big... did not tell me the utilities till I ask, did not tell me there was a laundry, did not tell me parking was or wasn't included, he did not tell me anything about the house, he did not tell me the ceiling made out of wood and I can hear anything happen above me and they can hear low music... he was not know how much was parking, he did not show me where laundry is or there was a laundry in the building, Only he told me about the house this is a busy location and this apt is going fast in few hour I have another appointment, do you want it or not? And he did not give me any chance because they had my $600 which I cannot get back... in this way two bedroom apartment was $2000 (one parking garage, living room as big as my whole current studio), studio apt was $1400 (parking goes $100 to 150); he made me get studio (they were in same street one min each other)... Before working with these people find apt supers or owners and work with them because these guys doing ok with only for house owners... and their only job checking your credit score... I would not recommend anyone