Wells Fargo Bank in Huntington, NY

I opened new account I could use next month when I move out of state. I was given a small selection of checks to use. After a month, I was told NO OTHER CHECKS HAD BEEN ORDERED ! When the account a month old, I asked about a bank statement. I was told, "WE DON"T ISSUE BANK STATEMENTS WHEN AN ACCOUNT IS ONLY A FEW DAYS OLD. I guess you have to wait two months to verify that the bank's computer has you on file. Today, my old bank tried to wire a deposit to the routing number on the book I had.The old bank tells me it's invalid.Try and get past the Wells Fargo robo operator ! I was told, the printed routing number was "NOT USED FOR WIRE DEPOSITS IN NEW YORK." When I asked why that information was not made available to other banks, there was no response. Three strikes and you're out !

Great experience, sorry the higher ups let those problems happen. Have had great service for years.

We have only experienced exceptional professional and friendly customer service at the 288 Main Street location. On all occasions that we have required a personal banker or a representative/teller to make a transaction, the staff are genuinely friendly - unlike many of the other banking institutions in the area!

Try calling this branch! I have called for three days and no matter what time of the day I get a recording saying WE ARE EXPERIENCING HIGH CALL VOLUME - TRY YOUR CALL AGAIN AT ANOTHER TIME. Are they kidding? I was looking to move my accounts to another local bank here in town BUT no way would I ever consider using this bank. I understand under staffing a branch, Citi in Greenlawn is notorious for that - BUT at least when I call they pick up!

This branch used to be topnotch until ca. 2012 when the branch manager and personal in the branch started to change constantly. When I was greeted as a regular customer by name in the past and the personnel was efficient, helpful and friendly, now the situation became less than average. The reason I have not switched to a different bank is the fact that Wells Fargo is located in many cities across the US, which makes it convenient to deposit check etc. I would like to change, but...