Sunrise Credit Services, Inc. in Farmingdale, NY

If I could give a negative number I would! AT&T/Directtv have teamed up with this "company" let the horror begin. I bought out my account from AT&T and they gave me a zero balance. SC keeps on calling me about a $95 bill I have from them. I have contacted AT&T 4 -5 times and they continue to tell me I have nothing in collections. I told SC this and they tell me it's a final bill that I owe. I asked wouldn't AT&T have that on file and they told me no the account has been closed and AT&T sent us all your records. Whole place is full of incompetent people! Get your records straight & double check with the company you are collecting for if a person calls up refuting said account. Just don't sit there like an idiot and say we're right and you're wrong!

Today Nov 12th 2016 at 9:30 am i HAD THE WORST SERVICE EVER IN MY LIFE with a Rep named Terry Johnson. I spoke to a a Supervisor Mr. Irving who resolved my problem so professional that he really deserves a ten star. Still I am going to write two letters to the President Of Sunrise Credit Services about the two totally different Reps working in his Company. The Only reason I am hooked to this Company is because I didn't want to ruin my good credit due to the lies of a Verizon Rep in Deer Park NY. $1,500.00 later my last payment will be in two weeks. Finally. But, for all of you my friends don't forget about Karma... What Goes Around Comes around and another reason why I am writing these two letters is that if in the future Mr. Johnson gets fired or if he still works in this Company tries to ruin my credit or anything else. There is already an evidence of the lack of service he provided today to me. I will be sending these two letters certified just to cover myself. Second he should be very thankful that because we are tied to this company he has a paycheck.

Completely a scam. Horrible customer service and employees put in no effort to truly help collect monies due. It seems like they are just napping all day.

I had the same problems. A lady yelled at me because I asked her to send me a statement in the mail or email me. She stated that she could not until I started paying on my billed. I was also told that a billed was mailed to my address(1/26/17) two weeks ago but, I still have not received a letter. So I asked her would you pay a bill you could not see? she said no. So I stated why should I. She keeping yelling or just trying or over talk me. These people are very unprofessional, and if ATT has chosen this suppose to be company, it awful!

I wish I could give this -NEGATIVE 10 because this company is HORRIBLE and UNPROFESSIONAL!!! NEVER GIVE THEM MONEY!!! Why would AT&T use a company like this? It makes me question AT&T's integrity. I hate the fact that reputable companies don't care about their customers or their confidential information that they would get in bed with a scamming company like this one! These people are a joke and seriously untrained.