HSBC Mortgage Corporation in Depew, NY

If we could give HSBC zero stars, we would. We have communicated with HSBC properly according to the law (i.e. death certificate, letters of testamentary, short certificate, power of attorney) and they keep removing a monthly fee. They will not close the account and send the money to us. They're going to bleed this account dry. It will cost more than it's worth in legal fees to get the money back-which is probably what they're counting on. We're considering a class action against this blatant violation of state and federal law.