RC Lacy Ford Lincoln Subaru in Catskill, NY

Am a first time Subaru buyer and totally lucked out with Lacy in Catskill. The sales guy, Dan Sorozan, couldn't have been a better match for us -- low pressure but extremely attentive and focused on finding the exact car we wanted on short order with the least amount of hassle. This car buying experience was by far the best of the half dozen cars I have purchased over the years. The car itself is also the best I have ever owned (including a series of pretty nice Toyotas). The dealership is clearly well run, efficient and clean. It is also easy going, even peaceful, without the usual sense of aggression or high pressure you feel in most dealerships.

These guys are a true five-star business! Called on a Saturday afternoon about a car I saw online and the receptionist made sure it was going to be on the lot ready to go when I showed up (took about 30-40 min to drive down from Albany). Pleasantly surprised with a brand-new showroom and lot full of new and used inventory. Nicole got me set up with a test drive and the next business day I was driving home in my new truck! She helped make purchasing a stress-free experience and Matt in finance was able to get me an incredible rate from a local bank, that definitely made my day! I recommend these guys to anyone looking at a new Ford/Subaru and will be going back down for future service.

I would not recommend going here personally, my experience was not good and after reviewing my paper work down the road I realized the trade in value I was supposed to get was not put towards my new truck. It was not used at all so pretty much I gave my vehicle away without even knowing.

I recently switched to Subaru from a brand I'd been loyal to for a dozen years, and a dealer with an exceptional service department that was just getting to be too long of a drive to get to. Lacy Subaru is much closer to me, and I thought the convenience alone would be enough to ease the transition. But Mike Murphy and the rest of the team at Lacy's made it seem like I should have switched years ago. It's such a treat to find people in the car business so dedicated to getting everything right and giving you a great deal at the same time. Buying from Lacy was a great experience and I'd highly recommend them to anyone looking for a new Subaru.

I've never bought a car directly from a dealership before... JJ understood my nervousness and excitement and made the experience so great! I can't thank you guys enough... Words can't explain how happy I am!!! Love you guys Lacy's truly is the best!!