HomeBridge Financial Services in Woodbridge Township, NJ

This is the worst loan company. You never can have any help, they never answer the phone..... I wish it was possible to give less than one star for a rating.

If you have an option, don't get your mortgage through HomeBridge Financial. They're basically debt collectors who also work with mortgages. They were our original mortgage company and everything was mostly fine. Then a month or two into it, they sold the mortgage to a place called CENLAR. They were great. A month or so ago, HomeBridge bought back our mortgage. This is when the problems began. Though the bill came from CENLAR with a posted due date of the standard 30-or-so days out, we were told there would be no late fee within 90 days because the bill had to make it's way back to HomeBridge rather than to CENLAR. We have had to speak with several representatives from HomeBridge, all of which were rude, because starting on the posted due date my boyfriend and I started to receive e-mails and calls from the collections portion of their company. They were harassing us to make a payment by phone, despite an arrangement that had been set up, given the circumstance, to have the bill received by them within 10 days of the posted late fee. The hold times are also ridiculous. Each time we have had to call to re-explain the situation we have had to wait over 40 minutes. This place is awful.

They are the worst company EVER! They could not get the deal done in time for us to keep the original closing date. They would never commit to anything. They blamed some girl Kellie, who they said got the documents later in the day so she could not get it done on time. We were warned about dealing with a mortgage company from North Jersey. Guess we should have taken that advice. I would never suggest them to anyone. Kevin & Michael were a complete let down.

Unfortunately my mortgage is through this company. I purchased my home in November of 2014. I have made every mortgage payment on time. Built into my mortgage payment is my taxes and home owners insurance. It is now February 2016 and this company hasn't paid my property taxes since I moved in in 2014... Township is pushing for tax sale and I've been fight with this mortgage company to release My MONEY to the town to pay the taxes and late fees.