Wells Fargo Home Mortgage in Wayne, NJ

Wells Fargo sat on our mortgage refinance for 8 months then had the nerve to ask us to re-apply and pay additional fees. My experience is a long string of unresponsive personnel who pass the buck to a multitude of other departments. However, they never actually call the other departments and often do not answer calls. Avoid Wells Fargo Home Mortgage

I applied for a cash loan in February 2015, immediately providing all required documentation (often duplicating efforts as documents were lost) etc., it is now July - 5 months later (loan was approved in May) and I am texting, emailing and leaving voicemail messages for a loan officer who doesn't respond... If you can avoid Wells Fargo do yourself a favour and seek loan support through another financial institution.