Ive visited this store on a number of occasions and the wait time has been awful. The Assistant Manager just sits at the desk while taking personal phone calls and has customers just waiting in the lobby area. There is always a wait during the mornings because there is one Customer Service Rep working. There are barely any tellers there every time I go there I see the same 2 people working a woman name "Laraina" and a guy name "Philip" both are very nice and greet me with pleasant smiles. As a older woman I wasn't use to modern technology the male teller was very patient in showing me how to use the new Mac Machine.
Francisco Peguero | 2016-09-21 02:43:59
Fast and convenient but small parking lot for customer. Good customer service
claudy jean-louis | 2016-07-07 17:09:52
I only go to this location when I'm using public transportation I prefer the location on Morris Ave in Union when I'm driving. Unlike the ATM in Union the ATM machine at the Springfield Ave in Newark doesn't release all of my cash. A 20 dollar bill got stuck in the machine once so I had to withdraw more money in order to get it out, the door leading to the ATM machine doesn't lock so I'm always paranoid when I have to go there at night and of course the customers are ghetto and loud for no reason when waiting on line to use the ATM. I just use the ATM at the Springfield Ave in Newark so I can't comment on the bank tellers services but based on the area and the other customer reviews I'm not surprised that they are unprofessional and ghetto too, so I'll just stick to the normal and professional bank tellers in Union.
dennis afariogun | 2017-03-22 22:04:23
This is the most terrible TD bank branch i have ever been,the customer service is very slow and they are very rude.
Vezaida Marshall | 2017-01-11 05:15:38
This location is so slow! Manager doesn't ever seem friendly and always leaves customers waiting. Horrible customer service