Wells Fargo Bank in Kearny, NJ

Terrible manager! !

I love this bank... I dont know if its like this at all locations/ braches, but this one in kearny nj has a very friendly and attentive staff. I always have a pleasant experience when I go and have reccomended them to many friends and family and will continue to do so. I have also had a plesant experience working with the phone representitves.

Good customer service. Easy and fast process!

Not sure about others who work their but Moses is one guy you should stay away from. When I went in to open a business bank acc around 1st week of April 2016, he came upto me being very sweet, makes you comfortable, offer you various stuff BUT once you are done opening the account, you no longer exist for him. I was told that I will be getting 1st lot of free checkbooks with account opening. NEVER ARRIVED. Went into the bank twice after that, called him (Moses) as he confirms that I have resent the application, asked for overnight shipping, etc etc - FALSE PROMISES, cheques never arrived. 3 months passes by but the cheque books never arrived. P.S.- Most of times you call, either he is away for lunch, with a customer, not in office, etc. etc Leave a message and your call never gets returned. Then eventually you call up the customer service and request the cheque book but they charge you $58.00 for it, saying we work differently than branch. SHAME ON YOU - WELLS FARGO, Kearny Branch...!

Great customer service. They're really dedicated to helping the customers and are very friendly! Love this Wells Fargo location.