TD Bank in Franklin Township, NJ

Staff working very very slow . plus ALL time ATM machine is out of order .i think i close my account from TD BANK.

Actually we just opened an account here and the service we got was very good. Staff seem respectful and curtious always meet and greet and not pushy about selling the other products. My experience with some of the bigger banks has been less satisfactory on customer service levels espacially when they put a person on a front desk who can neither express themselves nor have the knowledge and experience to address customer account issues

This is probably one of the worst banks around. The employees sort of care but not really. This bank establishment is weird with deposits and withdrawals. They don't count in front of you. They drop your money in a machine box and hope that what we it tells them is accurate. I guess it's good they are open 7 days a week but I would choose a credit union or another big bank locally because of customer service. Just my opinion. Still have three stars because they aren't terrible just not my preferred bank.

I think there's something less than a star. I would have given that. Worst service. In Fact i closed my accounts long time before..But afyter looking at there new AD that they will open the doors if you are a little late. I thought give them a chance and opened. I day i went ther at 7.03 PM ,when the bank closes at 7.00 PM., the person was so rude and they were laughing behind the door. not even bothered coming to the door and talk. Next day i closed all my accounts with that bank and never even in my dream will ever think about TD Bank even if it is near walking distance to home

the bad experiences keep piling on. had to wait 25 minutes on the phone listening to one sales pitch after another while I wait for customer service. then was told by someone else I need to wait another 30 minutes because I was holding for the wrong department. Good grief. They are not convenient. The atm is not convenient and the hours suck. moving my money asap