Bellwether Community Credit Union in Manchester, NH

What a great place! Stephanie U is the best, so detailed and answered questions for me that I didn't even think of asking! THANK YOU!!

Shuttles Auto Sales highly recommends Bellwether CU. We have many customers who have been treated with excellent service and competitive auto loan rates.

At one time BCCU was a top notch organization and service was always 100%. I have spent more time on the phone in the last six months than I have in the last six years with BCCU.

Pauline at Bellwether Community Credit Union did a thorough and excellent job of researching the problem with a transfer payment that was not processed and returned. She put excellent notes in the system to document the failure and gave me her direct line for follow-up on the reprocessing of this transfer payment which is in the works. Bellwether Customer Service has been excellent not only in handling this current problem but in handling and resolving fraudulent charges to my account in past situations. They have always been top notch in correcting issues and getting everything resolved quickly. My complements to a well run and friendly customer service organization!!

I am extremely disappointed with the level of customer service given to me today. I have an auto loan with this bank,was told previously I have a 15 day grace period for my payment, also I can make my payments over the phone if needed. When I called today I was being charged $15 for making a payment over the phone and $20 for late fee. When I stated to her what I was told previously she didn't seem to care and overlooked to what I explained and said "have a good day".This is a new loan with this bank and I am a new customer and so far I wouldn't recommend this bank to anyone. Currently transferring out.