Dakota Community Bank & Trust in Bismarck, ND

The staff at Dakota Community Bank & Trust are all very friendly and helpful. They always go the extra mile to help their customers!

I have been using Dakota Community Bank for over four years and I now know everyone there on a personal level. So friendly and knowledgeable. I recommend them all the time to anyone know needs a bank or account.

I said I would give them a better review if they would update their mobile banking app (specifically for Android users), and they DELIVERED! The new app is awesome! I haven't had any issues with it and I've been using it since their update! The only complaint I have is that I've still had issues with the atms at the North Bismarck and Mandan locations. They often display errors, and it sucks to go to another atm, knowing I have to pay $3 to get cash! Other local competitors like Gate City Bank repay their customers' atm fees, but DCB still does not offer this service, even though their atm locations are very limited. It really is too bad!

They forgot to order my debit card apparently. So after waiting 10 days for a new one I now have to wait another 7-10 days. That's a huge problem when you work out of town and can't access you accounts!

Came here and had a very bad experience. Went to the teller and asked to change some things in my accounts. She said I needed to talk to another lady that was "on the phone", and that there was 1 other person waiting ahead of me. I sat down and waited for over 20 minutes, and I started to wonder if they forget about me, which they did. Eventually, another employee walked by and asked what I was waiting for, and I was finally taken to the lady I needed. After 10 minutes of talking, she said she couldn't even help me with anything. So I left angry, out of time, and I am planning to switch to a different bank that can help me that has good service.