United Federal Credit Union in Statesville, NC

The worst!!!! I will never bank with them ever again. Customer service is terrible!!! I don't recommend this credit Union to nobody and will be reporting to the BBB.

1.0 star rating 2/25/2016 First to Review I've had multiple loans with this Credit Union. I recently came to find out after buying my SUV in July of 2013 that I was given 60 days to make my first payment that they've been charging me every month since September of 2013 for late fees ($25/ea). I didn't notice them because none of this was stated on their little app that is a nightmare to use. I call them up to discuss the issue and they tell me well tough luck the contract, that i never received, I agreed to said my first payment was due in 30 days. Their manager Brandon could care less and pretty much said well tough luck this is what you agreed to even though the woman who approved the loan clearly told me I had 60 days for my first payment to be made. Well they may be $700 richer but they are losing a long time customer and I will be refinancing my vehicle with someone else. I warn anyone that is considering them for use, their business ethics are awful and all they care about is making a buck off of you.

Always a pleasure to work with. The whole team is nice and very helpful.

They been great to me.

Love this bank and its customer service. Can't think of a better place to bank with.