Wells Fargo Bank in Morrisville, NC

Good People here!

I was just racially profiled here. I will NEVER DO BUSINESS WITH WELLS FARGO!!!!##

Friendly staff, they still make changes for customer w.o. an account. Kudos, a bank that is still doing the bank's business.

Opened a new business account for my corporation in early July after weeks of being courted by their personal banker. Stopped in a few days after opening it online to inquire about the process of transferring funds out of my account, which I could only find an option to do if paying $3 per transaction, plus two other financial matters. I waited for an hour and was not seen, so left a message for the banker and branch manager. The next day no one had called me yet, so I called the branch again and was told "the manager is very busy and would call within a few days". No call ever came. I finally figured out how to withdraw funds by linking another external account and pulling funds that way, after many days waiting for the remote account to be verified by Wells Fargo. Today I've closed my two business accounts with them. A telling note: never once was I asked why I wanted to close my accounts or if I had any concerns. Reasons I would NOT bank with Wells Fargo: - Crooked business practices that recently cost them some 5,300 laid off employees for opening fraudulent accounts on behalf of their customers. Their CEO finally resigned, but not after a massive paycheck and profiting from the fraudulent practice. - Nickel and diming on every transaction. Monthly account minimum. Extra charges to view details on any check you deposit. Charge for every time you want to transfer funds to a bank account that is not Wells Fargo. The list goes on. - Poor customer service and non-response at my local branch. Thinking I could have banking support and access within 5 minutes of my home was why I chose this branch. Every time I've needed anything, I've had to deal with online customer service. As a business bank account holder that's a no go. - Longest transfer delays and deposit holds I've encountered from any major bank in the last 20 years. I guess they try to keep your money in their bank with fees to discourage you moving funds out. If that fails, they must benefit from the float, as I've never had it take 5 business days to transfer funs from one of my other bank accounts to an externally linked bank account via ACH transfers. (Oh, yes, I can do it faster as a wire, at an extra cost...) Don't bank here. There are so many better options. If you want a simple, limited frills, low cost option, check out Capital One's Spark Business banking, as example. Chase is also fantastic and if they had branches in NC, I would have continued on with them.

I've used this branch for business for the last five years, and I've always received excellent customer service. They have free notary service for account holders, and I'd go in just for that pretty regularly. Great staff, they smile at you, very helpful. Sometimes during peak times I'd have to wait, but they always acknowledged me and let me know they would get to me soon.