Bank of America Financial Center in Lincolnton, NC

This bank is not worth any ones time I got a deposit sent to my account and they couldn't even find it!!!! So I'm switching banks....Alot of people has complained about this place!!!!

Every time I have to go inside I stand in line anywhere from 10 to 25 minutes. They do not apologize for your wait. I have witnessed more people get turned away then actually helped (due to any number of ridiculous policies). They never have more then one teller behind the counter, even though there are multiple people there that could help speed up the process. I tried using the drive thru and was told that I couldn't make deposits, that I needed to come inside (where I had to stand and wait again). Mind you, it says NOTHING about not accepting deposits in the drive thru. I could understand having a busy day every now and then, but this is every time! Clearly they have operational issues that need to be addressed. Calling corporate apparently doesn't do much either, seems to me that BoA doesn't care to make changes for the better or to the benefit of their customers. As someone who has worked in customer service for over 10 years, it infuriates me knowing that a company of that standing has no regard or respect for the people/customers that have made it the success that it is. I'm sure not ALL BoA employees are disinterested in their job, so to that, I hope this reaches someone that cares, and can make a difference.