Wells Fargo Bank in Knightdale, NC

Wells Fargo Bank has charged $2,300 in NSF and overdraft fees on my mother's (75 yr old) checking account. They charge $35 for debit transactions and $35 every time the merchant resubmits a check.They charge $35 if you don't have enough money in you account for auto payments also. 65 fees since December 2015. No body picked up the phone to call her to say Ms. is there anything we can help you with, is everything ok because you account is in trouble. She's banked with Wells Fargo 43 years. They waived only 9 fees.

Always had good service here. Beware some Saturday mornings, they can be crowded when waiting to speak to a banker.

Customer service is great at this location. I never wait long and am greeted immediately with a smile. I've never had an issue with this bank, nor is there ever opportunity.

If I could give this bank a minus 5 stars i would. They had a promotion offering new customers a $50 for opening a new account. i complained to about 5 reps that i have not rec'd the money into my account after about 3 - 4 months. They all promised to look into it and call me back. No one ever call back which was not professional. The manager refused to call. All you get from this bank is greetings and no service. From the reviews they are ripping off people and with the scandals going on with Wells Fargo, they may have swindled my $50. It is not a mere $50 I am complaining about, it is the integrity of the bank and management. I cannot wait to closed my accounts with them.

Friendly staff, quick service if you need to speak to a bank agent. Not usually a line inside so quick in and out.