BB&T in Fayetteville, NC

The staff is nice but priority is given to drive thru customers. One would think if you take the time to get out of your car and walk in that you would get the attention over those.too lazy to get out of a vehicle.

Refused to deposit a certified check made out to two people, with both signatures endorsing it. Both people had to be present with ids. They only allowed the deposit because the customer showed them the banks written policy on checks made to two parties, followed by UCC provisions. The entire process took nearly an hour. Thank you, Janet and your equally incompetent manager.

Charge me 8$ to cash a check from their own bank. Ridiculous they try to force you to get an account. Will not bank here

Was cashing a check from an Insurance company from my attorney's office due to a recent car accident. It was for 1000$ and they couldn't immediately cash it but had to deposit it because it was from an insurance company. I don't understand. Have cashed other checks and was able to get my money in hand right then and there. Staff is rude! Ugh.

TALL WHITE GUY WALKS AROUND WIT NASTY ATTITUDE NOT PROVIDING NO CUSTOMER SERVICE OR GREETS ANYONE JUST GOES BACK N FORTH FROM HIS OFFICE TO THE SIGN IN SHEET N SEE PPL WAITING "BLACKS" N STILL KEEPS IT MOVING INTO HIS OFFICE EATING IN MY FACE N Iv BEEN JUST SITTIN HER WAITING FOR 30mins like Always n he suppose to B the Manager Bank on Grove St SMFH BB&T No Wonder Y Y'all NOT WORLD WIDE YET POOR MANAGEMENT & CUSTOMER SERVICE!!!!!