BB&T in Benson, NC

Only one teller working, waited 10 minutes.

When you open an account there they automatically enroll you in an overdraft program which is ILLEGAL TO DO. I explained this to the manager Kim Beasly but she says thats the service they provide (stealing and breaking the law) They have no trouble taking what doesnt belong to them... they opt you into a program without informing you that if you over charge your account they charge you 36 dollars everytime with no notification. So if you spend 5 dollars with your debit card the charge an additional 36 And theyll keep charging you until youre in the poor house...Kim Beasly and the rest of them are the most unhelpful bank employees ive ever had to deal with. Long waits and poor attitudes. And it costs you way more to let them hold onto your money then youll ever get in return... Dont bank there....or any BB&T. You can smell the greed as soon as you walk in.

The tellers and loan officers are really nice people. I've been treated well as a customer. My biggest gripe is a lack of an ATM! Come on BB&T Benson. You knew McDonalds was going to be renovated and I think you could've been a little more proactive about providing service to your customers.